Privacy Policy

1. Introduction

This Privacy Policy explains how Green Matrix Solution ("we", "us", or "our") collects, uses, stores, and protects personal data when you use our software services, websites, and applications (collectively, the "Services").

By using our Services, you consent to the collection and use of your personal data as described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you use our Services:

Personal Information

• Contact details (name, email address, phone number)
• Account credentials (username and password, stored securely)
• Billing information (payment details, which are processed by third-party payment providers)
• Business information (company name, position, industry)

Usage Data

• Information about how you access and use our Services
• Device information (hardware model, operating system, unique device identifiers)
• Log data (IP address, access times, pages visited, referral URLs)
• Data you input into our Services as part of your business operations

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services
• To process and manage your account and transactions
• To personalize your experience with our Services
• To communicate with you about your account, updates, and offers
• To provide customer support and troubleshoot issues
• To ensure the security and integrity of our Services
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our Services (e.g., payment processors, cloud hosting providers), who are contractually obligated to protect your data
• When required by law, court order, or government regulation
• To protect our rights, property, or safety, or that of our users or others
• In connection with a merger, acquisition, or sale of assets, where your data would be transferred as part of the business assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. These measures include:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security audits and updates
• Access controls limiting data access to authorized personnel only

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to provide our Services to you and for legitimate business purposes, including complying with legal obligations, resolving disputes, and enforcing our agreements.

When your data is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

7. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data, subject to certain exceptions
• The right to restrict or object to our processing of your data
• The right to data portability, where applicable
• The right to withdraw your consent to processing where we rely on your consent

8. Third-Party Services

Our Services may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to such third-party services.

We recommend that you review the privacy policies of any third-party services you access to understand how they collect and use your information.

9. Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and indicating the date of the latest revision. Your continued use of our Services after the effective date of the updated policy constitutes your acceptance of the changes.